Help
Subscriber Access Difficulties
- If when attempting to register for the first time you are taken to the
"How to Subscribe" page instead of "Member Information" or "Subscriber
Information" page:
- You may be using a different e-mail address than the one entered into our
database (e-mail addresses must be exact or the database will not recognize
the user.)
- Contact Customer Service (e-mail:
customerservice@nickles.com)
- You have viewed Petroleum Explorer online before but now you are asked to
enter your e-mail address and password:
- It would seem that one of two things has happened:
- The cookies in your browser have been deleted. Your password is
saved in a cookie text file. This is to allow you
to access Petroleum Explorer without having to enter your password each
time. Often cookies are stored in temporary files and sometimes
inadvertently they are deleted. If this is the case you will need to
request a new password.
- You are trying to access Petroleum Explorer from another browser,
workstation or remote location. Since the password is saved in a cookie
only the browser that you initially registered on can be used without
needing to request a new password.
Request a New Password
- Go to the Petroleum Explorer home page at
www.explorer.nickles.com
- Click on any article under "Highlights"
- On the page where it says "This is a paid subscription site"
insert your e-mail address and click <OK>.
- At the bottom of the page where it says "Email my password to me"
select this link
- Click on <Email My Password> button
- When you receive your new password it is best to copy and paste it into the
password field on the User Login page as sometimes typos are made. This happens
because, when viewed with a serif font, such as Times New Romans, numbers can
look like letters and visa versa (e.g., the number "1" and the letter
"l".)
If, after requesting a new password, you are still unable to access the Petroleum Explorer reports, check to ensure that cookies are not being deleted
periodically or each time you shutdown your browser.
In Internet Explorer 6:
- Select Tools → Internet Options → Security → Custom Level →
Cookies
- "Enable" should be selected and "Custom Level" should be set to medium.
- Check the settings in Tools → Internet Options → Advanced →
Security to ensure that "Empty Temporary Internet Files folder..." has
not been selected.
In Netscape 8:
- Go to Tools → Options → Privacy
- Go to "Cookies"
- Keep Cookies: "until they expire" should be selected.
In Firefox 2:
- Go to Tools → Options → Privacy
- Under to "Cookies" ensure "Accept cookies from sites" is selected, and;
- Keep until: "they expire" is selected.
If all of the above settings are correct:
- Reinstalling the browser or upgrading should fix the problem (a file
associated with the browser may be corrupt.)
- Viewing Petroleum Explorer in another browser (e.g., if using Internet
Explorer, try Netscape) will confirm whether it is a problem with your
browser. If a different browser works, then it is definitely the browser,
since passwords/cookies are saved in different files.
Note:
- You'll have to request another password if using a different browser.
- In order to install/reinstall a browser your company may require you to
consult your System Administrator.
If none of the above fits your situation check with your System
Administrator:
- Settings on your firewall/proxy server may have been changed (e.g., not
allowing cookies to be saved).
- Determine if others in your organization are having the same difficulties
or if yours is an isolated case.
Cookies
A cookie is a small bit of information placed on your computer by
a Web page. It is used to identify you to the Web server. It tells the
server who you are when you return to a page at the same website. Your
browser will only send a cookie back to the website that originally sent it
to you. A cookie cannot run any programs, deliver any viruses, or send back
information about your system.
Visited Links
- Visited links change color from black to gray. This is to assist readers in identifying which articles/reports they have read.
- Visited links don't change to gray or, after a period of time, default back to black:
- Your Internet browser may be setup to clear the history after a certain period of time
- You can setup your browser to have the history clear every time you shutdown your browser
- You can setup your browser to clear the history after a certain number of days
- There has not been enough disk space allotted and files are being deleted when the history reaches a certain size
Note:
- Browser settings vary depending on manufacturer and version. Ask your System Administrator how to check these settings in your particular browser.
Disclaimer
The information above is provided to assist Nickle's Petroleum Explorer online
subscribers to identify the most common problems we have encountered when
accessing the our websites via the Internet. It by no means covers every
scenario that is possible. A user's ability to access any online website
depends on your Internet Service Provider, your organization's Network, the
software you are using, etc. If your particular question is not addressed
herein, please contact your System Administrator.
For further information or to comment on our website(s), e-mail:
feedback@nickles.com
Search Features
- Land/Well Search
On the Petroleum Explorer home page:
- Click on the "Land/Well Search" button or, on any page, click on the "Land/Well Search" link
- Choose one of the Search options radial buttons:
- Western Canada DLS (default)
- Select from/to for:
- Township
- Range
- Meridian
- British Columbia NTS
- Select from/to for:
- Map Unit
- Map Unit Sut
- Map Sheet
- Eastern Canada
- Northern Canada
- Under "Land Sale Options":
- Select the appropriate criteria from the drop-down list(s):
- Sale Date
- Purchaser
- Bonus
- Price/Hectare
- Choose a Sort Option:
- Sale Date (default)
- Bonus
- Price/Hectare
- Under "Exploratory Well Options":
- Deselect options not required (default is all options selected):
- Choose a Sort Option:
- Location (default)
- Operator
- Terminating Zone
- Projected Depth
- Spud Date
- Home Page Search (Search the News)
- Type the search criteria into the field
- Click on the "Search" button
- Returned will be articles from our online publication that fit the
search criteria.
- Search Explorer / Advanced Search
- Click the "Search Explorer" link in the top navigation or the "Advanced Search" link under the "Search the News" box
- Enter Keyword(s)
- Match All Words
- More than one word in the same document. For example, when searching
for oil AND gas, all documents containing both the words
oil and gas will be displayed.
- Match Any Words
- Either word in a document. For example, when searching for oil
OR gas, all documents containing either oil or
gas will be displayed.
- Boolean Search
- When typing in the "and" operator between two words (e.g.,
"oil AND gas") you are searching for all articles containing both
of the words. When typing in an "or" operator between two words
(e.g., "oil OR gas") you are searching for articles containing
either of the words.
- When searching for the first term without the second term in a
document. For example, oil AND NOT gas, will display all
documents with the word oil but not gas.
- A more complicated search can consist of several terms in the same
document, but not others close together. For example, when searching for
(oil OR gas) AND NOT (abandon
NEAR well), you are searching for documents containing the
words oil or gas but not the word abandon near
the word well.
- Use double quotes (") to find exact phrases. For example,
"oil and gas" will find documents with the exact phrase, but will
not display documents where the phrase is not exactly as typed.
- Select a Category
- You can choose a specific category from the drop-down list to narrow
down the search results. If unsure of the category that applies to your
query, choose "All".
- Select a Date Range
- When searching under the Advanced Search, only articles for the current
and past year will be displayed. Results will appear by publication date(s)
chosen in the From and To fields, with the latest date first.
Printing Articles
Nickle's Daily Oil Bulletin provides a "Printer friendly version" which allows users to print individual articles without the navigation for their own personal use.
- Go to www.explorer.nickles.com
- Click on the link to the article you wish to print
- Click on the "Printer friendly version" link
- (Internet Explorer or Netscape):
- Choose File → Print from the browser's menu bar; or,
- Click on the Printer icon in the browser's button bar
Viewing Adobe Acrobat PDF Files
- When you click on a file name with the .pdf (portable document format) extension, the Adobe Acrobat Reader will open and allow you to view the
file within your Web browser.
- You can adjust the document size using the zoom tools (magnifying glasses in the Basic Tools menu; [Z] key on the keyboard) or by using the Ctrl+ or Ctrl- key combinations.
The Acrobat Reader is available free of charge from Adobe at Adobe Acrobat Family.
Make Petroleum Explorer Your Home Page
You can make Petroleum Explorer your browser's home page!
In Internet Explorer 6:
- Go to Tools → Internet Options
- In the text field beside "Address:" (Home Page section), type:
http://www.explorer.nickles.com
- Click <OK>
- Click the "Home" button in the toolbar
In Netscape 8:
- Go to Edit → Options
- In the left window pane choose "General"
- On the right side where it says "Location(s):", type http://www.explorer.nickles.com
- Click <OK>
- Click the "Home" button in the toolbar
In Firefox 2:
- Go to Tools → Options
- In the left window pane choose "Main"
- On the right side where it says "Home Page:", type http://www.explorer.nickles.com
- Click <OK>
- Click the "Home" button in the toolbar
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